At the Shops

Conversation 1

• Customer:   Excuse me, rd like to try on these trousers.
• Assistant: Fine. The fitting room's just over there.
• Customer: Thank you very much.

Conversation 2

• Customer: Good morning.
• Assistant: Good morning. Can I help you?
• Customer: Yes.  I'd like to return this dress.  I bought it here yesterday and it's coming apart just                             here.
• Assistant: Ooh, yes, I see.  Have you got the docket?
• Customer: Yes.  But I don't want to exchange it.  I think I'd like my money back.
• Assistant: Okay. I'll just do a refund for you.

Conversation 3

• Assistant: Hi, how are you today?
• Customer: Pretty good thanks, and you?
• Assistant: Oh, can't complain. What would you like today?
• Customer: I'll have half a kilo of green prawns thanks.
• Assistant: Mm, half a kilo of green prawns.  Ali it's a bit over.
• Customer: That’ll be fine.  And a snapper thanks. Have you got anything larger?  They look a bit                         small.
• Assistant: Mm huh. What about this one?
• Customer: Mm, that looks fine.
• Assistant: Shall I clean it for you?
• Customer: Yes, thanks.
• Assistant: I'll just be a minute.

Conversation 4

• Assistant: Good morning.
• Customer: Morning.  I'll just take these glasses thanks.
• Assistant: Certainly.  Will that be cash?
• Customer: Could I use EFTPOS?
• Assistant: Certainly, cheque or savings?
• Customer: Savings.
• Assistant: Just enter your PIN and press okay.
• Customer: Thank you.
• Assistant: Okay. Thank you.

Conversation 5

• Assistant: That's eighty- seven fifty. Is that cash?
• Customer: EFTPOS, thanks. And can I have some cash out with that?
• Assistant: Sure. How much would you likes
• Customer: Is two hundred okay?
• Assistant: Two hundred's fine. Just choose the account and enter your PIN and press okay.
• Customer-   Okay.
• Assistant: One, two hundred. Thank you. Have a good day.
• Customer-     Ta.