Buying a washing machine

• Assistant: Good morning, Sir.  How can I help you.
• Customer: Hi, I'm looking for a washing machine.
• Assistant: Do you know what size you want?
• Customer: Um, probably medium.  We don't have a lot of room in the laundry.
• Assistant: Mmm, what about a five or five point five kilo? We've got them over here if you'd like to have a look.
• Customer: Sure.
• Assistant: We've got Simpson, Whirlpool and Fisher and Paykel. AR these machines have been discounted.
• Customer: I'm interested in a Fisher and Paykel.
• Assistant: OK. There are two Fisher and Paykel models. There's this basic five kilo model, and this five point five which has more cycles - delicates, permanent press, regular and heavy duty.
• Customer: Mm, and how long is the warranty?
• Assistant: Two years.
• Customer: I think I'm interested in the five point five.  Now is that the best price you can give me? I've seen the same machine forty dollars cheaper at another store.
• Assistant: Oh. Well, what are they charging for delivery?
• Customer: Thirty dollars.
• Assistant: Well, I can match their price and give you free delivery.
• Customer: Okay. When could you deliver it?
• Assistant: Tomorrow.
• Customer: Great.  Can I pay by credit card?
• Assistant: Sure.
• Customer: Okay. I'll take it.